This guide will outline some key selling points and operational details for Chichen Itza tours which are extremely popular for tourists travelling to Mexico. It focuses on the tour experience, highlights, and customer satisfaction. If you offer tours in Mexico this is one definitely worth recommending to your traveller clients
Chichen Itza is located in Mexico, more specifically in the Yucatán state.
Your Selling Points:
- World Heritage Site: Emphasize Chichen Itza's status as a UNESCO World Heritage site, highlighting its global significance and historical importance.
- Bilingual Guides: Promote the value of bilingual guides who can cater to both English and Spanish-speaking guests.
- Cultural Immersion: Highlight the opportunity for guests to immerse themselves in Mayan culture through knowledgeable guides and engaging experiences.
- Plan Diverse Tour Packages: Offer a variety of tour packages combining Chichen Itza with other attractions in the region to create comprehensive vacation experiences.
- Online Booking Convenience: Promote the ease of booking tours online using your tour website, providing customers with flexibility and convenience.
- Exceptional Value: Emphasize your competitive pricing and inclusive features, such as buffet lunches, to highlight the value proposition.
- Focus on Customer Satisfaction: Highlight the commitment to providing excellent customer service and ensuring guest satisfaction.
- Guided Tours: Detail the comprehensive guided tour experience, including in-depth explanations of the site's history, architecture, and cultural significance.
- Buffet Lunches: Emphasize the delicious and inclusive buffet lunch where available; catering to various tastes.
- Free Time: Allow tourists ample time to explore the site independently and take photos.
- Combo Tours: Promote additional tour options that can be combined with Chichen Itza for a more immersive experience.
- Guide Training: Ensure guides possess a deep understanding of Mayan culture and history to deliver informative and engaging tours. Partner with local tour guides for help.
- Logistics: Efficiently manage affordable transportation, ticketing, and on-site operations to provide a seamless guest experience. Partner with DMCs for in depth help.
- Customer Service: Train staff to provide excellent customer service, addressing guest inquiries and resolving issues promptly.
- Online Platform: Maintain a user-friendly online booking platform with clear information about tours, pricing, and availability.
- The Target Audience: Identify target markets based on demographics and interests. History buffs, sight-seeing and adventure seekers
- Promotional Materials: Develop high-quality marketing materials showcasing the tour experience, videos, social media posts and past customer reviews.
- Partnerships: Explore partnerships with relevant travel agencies and other tourism-related businesses.
- Customer Reviews: Encourage satisfied guests afterwards to share their experiences through online reviews on your website and social media.
- Flexibility: You can offer alternatives to this tour as there are many other options in these areas. Plan customizable tour options to cater to different guest preferences.
- Sustainability: Incorporate eco-friendly practices to minimize the environmental impact, perfect for those eco-friendly travellers.
- Safety: Always prioritize guest safety by following established safety protocols, and working with reputable tour partners.
- Continuous Improvement: Regularly evaluate your tour performance and gather feedback to enhance the guest experience.
