EasyJet has cancelled 1,700 flights out of a total of 90,000 across its network for the remainder of this summer.
The decision has affected 180,000 passengers.
The majority of the cancellations are at London Gatwick, easyJet’s largest base.
The airline blamed the war in Ukraine, saying this had led to ‘unprecedented’ air traffic control (ATC) delays, which are understood to be three times longer than before the pandemic.
EasyJet said 95% of affected passengers had been rebooked onto alternative flights and all customers have been provided with the option to rebook or receive a refund.
An easyJet spokesperson said: “We are currently operating up to around 1,800 flights and carrying around 250,000 customers per day with more crew and pilots flying than ever before.
“Like all airlines, we review our flights on an ongoing basis. As [European air traffic management body] Eurocontrol has stated, the whole industry is seeing challenging conditions this summer with more constrained air space due to the war in Ukraine resulting in unprecedented ATC delays, as well as further potential ATC strike action.
“We have therefore made some pre-emptive adjustments to our programme consolidating a small number of flights at Gatwick, where we have multiple daily frequencies, in order to help mitigate these external challenges on the day of travel for our customers and we continue to operate around over 90,000 flights over this period.”
The spokesperson added: “Customers whose flights are affected are being informed, with 95% customers being rebooked onto an alternative flight and all customers provided with the option to rebook or receive a refund. We are sorry for any inconvenience that this may have caused.”
EasyJet said the cancellations amounted to less than a day’s worth of flying.
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The decision has affected 180,000 passengers.
The majority of the cancellations are at London Gatwick, easyJet’s largest base.
The airline blamed the war in Ukraine, saying this had led to ‘unprecedented’ air traffic control (ATC) delays, which are understood to be three times longer than before the pandemic.
EasyJet said 95% of affected passengers had been rebooked onto alternative flights and all customers have been provided with the option to rebook or receive a refund.
An easyJet spokesperson said: “We are currently operating up to around 1,800 flights and carrying around 250,000 customers per day with more crew and pilots flying than ever before.
“Like all airlines, we review our flights on an ongoing basis. As [European air traffic management body] Eurocontrol has stated, the whole industry is seeing challenging conditions this summer with more constrained air space due to the war in Ukraine resulting in unprecedented ATC delays, as well as further potential ATC strike action.
“We have therefore made some pre-emptive adjustments to our programme consolidating a small number of flights at Gatwick, where we have multiple daily frequencies, in order to help mitigate these external challenges on the day of travel for our customers and we continue to operate around over 90,000 flights over this period.”
The spokesperson added: “Customers whose flights are affected are being informed, with 95% customers being rebooked onto an alternative flight and all customers provided with the option to rebook or receive a refund. We are sorry for any inconvenience that this may have caused.”
EasyJet said the cancellations amounted to less than a day’s worth of flying.
The post EasyJet apologises after axing 1,700 flights, hitting 180,000 passengers appeared first on Travel Gossip.
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