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We are currently seeking an experienced German Speaking Travel Complaint Specialist to join our clients team working remotely, or hybrid working based in London. This well known travel company offers a range of services across the globe with a great reputation in the industry.
German Speaking Travel Complaint Specialist Duties:
German Speaking Travel Complaint – Essential Requirements:
German Speaking Travel Complaint – Generous Perks:
Please note only suitable candidates from a travel industry background with complaint handling experience able to speak German fluently will be considered for this post.
To apply click APPLY NOW or email your cv to info@platinumtravelrecruitment.co.uk
Do you have rewarding friends or colleagues? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Spread the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow!
The post German Speaking Travel Complaint Specialist – London or remote £40k-£50k + perks (PTR 4166) appeared first on Platinum Travel Recruitment.
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German Speaking Travel Complaint Specialist Duties:
- This Travel Complaint Specialist role involves successfully resolving complaints and escalated complaints, with a focus on German language complaints.
- Taking ownership of service delivery, resolve complaints efficiently, and collaborate cross-functionally to drive member-focused outcomes.
- Provide support to the Client Services team, serving as a point of contact for client-related inquiries and escalations.
- Maintain a complete understanding of corporate client SLAs and service deliverables
- Record all complaints accurately and propose enhancements to complaint handling processes.
- Participate in member success training and coaching sessions for Managers Client Services.
- Serve as a point of contact for client services, assisting with troubleshooting and improvement initiatives.
German Speaking Travel Complaint – Essential Requirements:
- Fluent in English and German Languages – written and spoken
- Experience in the travel industry is essential
- Sound knowledge of GDS such as Amadeus and Galileo.
- Hungry for commercial success
- Strong communication skills and love to deliver excellent service and quality on a daily basis
German Speaking Travel Complaint – Generous Perks:
- Career progression
- Homeworking or hybrid based in London
- Paid Sabbaticals
- Loyalty Rewards program
- Access to lots of great travel and entertainment discounts
- Plus many more benefits.
Please note only suitable candidates from a travel industry background with complaint handling experience able to speak German fluently will be considered for this post.
To apply click APPLY NOW or email your cv to info@platinumtravelrecruitment.co.uk
Do you have rewarding friends or colleagues? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Spread the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow!
The post German Speaking Travel Complaint Specialist – London or remote £40k-£50k + perks (PTR 4166) appeared first on Platinum Travel Recruitment.
Continue reading...
