Jet2 has cancelled its programme to flood-hit Skiathos up to and including 12 September.
Flights due to depart this week will fly empty to the Greek island to bring customers back to the UK.
Jet2 said cancelling its flights and holidays programme until next Tuesday would ‘provide certainty to customers’, adding that it was the ‘right thing to do’ to allow the Greek island to return to normal following this week’s flood damage.
“We will be contacting affected customers with regards to their refund and rebooking options,” it added.
“We plan to fly our scheduled programme of aircraft to Skiathos with no customers onboard, so that we can bring customers back to the UK. We will review this flying programme closely and may put on additional aircraft to fly customers home if required.”
Jet2 had already cancelled six flights that were due to operate between 4 and 6 September.
“We will fly all customers affected by these cancellations back to the UK too, and we will communicate directly with them to let them know,” it added.
“We are continuing to closely monitor the situation on the island and have been in touch with customers in resort to advise them of the situation, and to ask them to follow the advice of the local authorities as well as their hoteliers.
“In addition, our in-resort teams are working tirelessly to visit and look after customers despite infrastructure challenges caused by the weather.
“We recognise that this is an extremely difficult and unpleasant experience for our customers, and we of course are extremely sorry to hear this. Although extraordinary events such as these are completely outside of our control, our absolute focus is on doing everything we can to look after everyone.”
TUI said on Wednesday afternoon that its teams on the ground in Skiathos are ‘working tirelessly in challenging circumstances’ to contact customers in resort and provide them with essential items, where possible, due to road closures and flooding’.
“We are working to get those currently in Skiathos back home to the UK as soon as it is safe to do so and we will contact them directly with their flight details once they are confirmed,” it added.
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Flights due to depart this week will fly empty to the Greek island to bring customers back to the UK.
Jet2 said cancelling its flights and holidays programme until next Tuesday would ‘provide certainty to customers’, adding that it was the ‘right thing to do’ to allow the Greek island to return to normal following this week’s flood damage.
“We will be contacting affected customers with regards to their refund and rebooking options,” it added.
“We plan to fly our scheduled programme of aircraft to Skiathos with no customers onboard, so that we can bring customers back to the UK. We will review this flying programme closely and may put on additional aircraft to fly customers home if required.”
Jet2 had already cancelled six flights that were due to operate between 4 and 6 September.
“We will fly all customers affected by these cancellations back to the UK too, and we will communicate directly with them to let them know,” it added.
“We are continuing to closely monitor the situation on the island and have been in touch with customers in resort to advise them of the situation, and to ask them to follow the advice of the local authorities as well as their hoteliers.
“In addition, our in-resort teams are working tirelessly to visit and look after customers despite infrastructure challenges caused by the weather.
“We recognise that this is an extremely difficult and unpleasant experience for our customers, and we of course are extremely sorry to hear this. Although extraordinary events such as these are completely outside of our control, our absolute focus is on doing everything we can to look after everyone.”
TUI said on Wednesday afternoon that its teams on the ground in Skiathos are ‘working tirelessly in challenging circumstances’ to contact customers in resort and provide them with essential items, where possible, due to road closures and flooding’.
“We are working to get those currently in Skiathos back home to the UK as soon as it is safe to do so and we will contact them directly with their flight details once they are confirmed,” it added.
The post Jet2 cancels all flights and holidays to Skiathos up to 12 September appeared first on Travel Gossip.
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