Loganair is to remove three routes from its network and reduce services on eight others.
The UK’s largest regional airline announced the changes this afternoon, after completing a review under its new CEO.
Loganair apologised for the changes, which will start in early May, but said they were necessary to stablise its programme and ensure an end to disruption that customers and crew have been experiencing for 18 months.
From 10 May, Loganair’s Aberdeen to Teesside and Newcastle services and its Glasgow to Southampton route will no longer operate.
Other routes will have reduced services, until the end of the summer schedule on 26 October. These routes are:
CEO Luke Farajallah said: “Since my first day as CEO of Loganair last month, I have been listening carefully to feedback from our loyal customers and hard-working crew, and I want to personally apologise to everyone who has been impacted by the unacceptable levels of disruption that have been experienced for over 18 months whilst the airline has been undertaking a re-fleeting programme.
“We appreciate the changes we are announcing today may impact some customers whose bookings may need to change. While we apologise to customers affected, this decision is one that has been made for the greater good of the vast majority of customers who must be able to book and fly with confidence, especially from some of the most remote parts of the UK.
“We have been falling short of the service levels expected of us by our loyal customers and amazing crew for over 18 months, and today we are making changes that once fully delivered throughout the summer will help restore the image and reputation we have fought so hard to generate over so many years as the trusted airline partner in our unique market.
“Our entire team and board of Directors is behind us in making these decisions, and we are all excited about the prospect of getting back to our core set of principles in our heartlands – and we intend to defend and grow our presence in these markets through the demonstration that we can and will deliver consistent operational stability and excellence.”
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The UK’s largest regional airline announced the changes this afternoon, after completing a review under its new CEO.
Loganair apologised for the changes, which will start in early May, but said they were necessary to stablise its programme and ensure an end to disruption that customers and crew have been experiencing for 18 months.
From 10 May, Loganair’s Aberdeen to Teesside and Newcastle services and its Glasgow to Southampton route will no longer operate.
Other routes will have reduced services, until the end of the summer schedule on 26 October. These routes are:
- Edinburgh to Southampton: reduced from 4, to 3 x daily
- Inverness to Manchester: reduced from 11, to 9 per week
- Inverness to Stornoway: reduced from 10, to 9 per week
- Isle of Man to Birmingham: Saturday services removed
- Glasgow to City of Derry: Thursday services removed
- Glasgow to Donegal: Friday services removed
- Newcastle to Southampton: reduced from 15 to 13 per week
CEO Luke Farajallah said: “Since my first day as CEO of Loganair last month, I have been listening carefully to feedback from our loyal customers and hard-working crew, and I want to personally apologise to everyone who has been impacted by the unacceptable levels of disruption that have been experienced for over 18 months whilst the airline has been undertaking a re-fleeting programme.
“We appreciate the changes we are announcing today may impact some customers whose bookings may need to change. While we apologise to customers affected, this decision is one that has been made for the greater good of the vast majority of customers who must be able to book and fly with confidence, especially from some of the most remote parts of the UK.
“We have been falling short of the service levels expected of us by our loyal customers and amazing crew for over 18 months, and today we are making changes that once fully delivered throughout the summer will help restore the image and reputation we have fought so hard to generate over so many years as the trusted airline partner in our unique market.
“Our entire team and board of Directors is behind us in making these decisions, and we are all excited about the prospect of getting back to our core set of principles in our heartlands – and we intend to defend and grow our presence in these markets through the demonstration that we can and will deliver consistent operational stability and excellence.”
The post Loganair axes three routes and reduces services on seven others appeared first on Travel Gossip.
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