Laura Clark has become Training and Development Manager for Travel Gossip’s new AI-powered training platform Agent Intelligence.
Laura joins from Key Travel in Manchester, where she was Corporate Travel Consultant. She has also worked at Carlson Wagonlit, Hogg Robinson, Gold Medal and First Choice.
In the newly created role, Laura will oversee the onboarding process for new clients, showcase Agent Intelligence to prospective clients, manage technical enhancements and help agents maximise the benefits of the innovative technology.
Laura will also support the wider Travel Gossip team in delivering engaging online ‘Take 5’ video sessions and hosting Travel Gossip Roadshow events.
Travel Gossip Managing Director Bruce Martin said: “Laura’s passion for learning and her extensive customer service background make her a perfect fit for this exciting new role. We have ambitious plans for Agent Intelligence, and I am confident Laura will be instrumental in driving its success.”
Agent Intelligence is a new training solution from Travel Gossip, designed to educate agents about products and destinations, while enhancing sales skills through interactive roleplay and coaching powered by the latest in AI technology.
Austria Expert, The first course on the Agent Intelligence platform was launched last week for Austria Tourism
The post Travel Gossip appoints Laura Clark to lead Agent Intelligence training platform appeared first on Travel Gossip.
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Laura joins from Key Travel in Manchester, where she was Corporate Travel Consultant. She has also worked at Carlson Wagonlit, Hogg Robinson, Gold Medal and First Choice.
In the newly created role, Laura will oversee the onboarding process for new clients, showcase Agent Intelligence to prospective clients, manage technical enhancements and help agents maximise the benefits of the innovative technology.
Laura will also support the wider Travel Gossip team in delivering engaging online ‘Take 5’ video sessions and hosting Travel Gossip Roadshow events.
Travel Gossip Managing Director Bruce Martin said: “Laura’s passion for learning and her extensive customer service background make her a perfect fit for this exciting new role. We have ambitious plans for Agent Intelligence, and I am confident Laura will be instrumental in driving its success.”
Agent Intelligence is a new training solution from Travel Gossip, designed to educate agents about products and destinations, while enhancing sales skills through interactive roleplay and coaching powered by the latest in AI technology.
Austria Expert, The first course on the Agent Intelligence platform was launched last week for Austria Tourism
The post Travel Gossip appoints Laura Clark to lead Agent Intelligence training platform appeared first on Travel Gossip.
Continue reading...
