Travel Loyalty Manager London hybrid up to £45k + perks (PTR 4288)

[Lakshmi Thurairatnam]

Our clients offers a range of holidays across the globe and now seeking an experienced Travel Loyalty Manager to join its team, hybrid working model based in London.

Travel Loyalty Manager Duties:

• The ideal Travel Loyalty Manager will work closely with colleagues in the marketing & sales team of the cluster.
• Measure the performance of the campaigns, optimising the plans to meet the business’ needs.
• Report & analysis of internal data markets.
• Design effective CRM/PRM programs to maximize customer loyalty, retention, and lifetime value across B2C and B2B.
• Be the guardian of all client communication across B2C and B2B making sure all the information is accurate and up to date across the whole customer lifecycle.
• Plan and operate targeted communication campaigns.
• Use customer data to personalize communications and offers.
• Be the lead and point-of-contact for in-person events that focus on increasing customer awareness and/or providing increased value for existing customers

Travel Loyalty Manager – Essential Requirements:

• At least 4 years of experience in CRM/Marketing and advanced level on CRM tools within the travel industry is essential.
• Basic HTML and coding knowledge required.
• Proficiency on Salesforce and Acoustic is a plus.
• Excellent written and verbal communication skills, with a strong command of grammar, punctuation, and style in English.
• Knowledge of the travel industry b2c and b2b, market trends, and consumer behaviour is advantageous.

Travel Loyalty Manager – Benefits

• Career development.
• Birthday off.
• Travel perks.
• Flexible working policy- hybrid working
• Private Healthcare insurance with dental and eye tests reimbursed.
• Pension scheme.
• 40% of office commute costs reimbursed each month.
• Annual Christmas party and other social events.
• Off-site team building.
• Plus many more perks.

To apply click APPLY NOW or email your CV to info@platinumtravelrecruitment.co.uk

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