Travel pay sucks, but benefits help to lure new staff

  • Thread starter Thread starter Linsey McNeill
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Travel industry wages remain below those in other businesses, despite an average 6% pay bump last year, which was twice the national average.

Average salaries in the travel industry in 2023 ranged from £25,600 to £28,200, with a median salary of £26,700, which was almost £8,000 less than the UK median salary.

It was also significantly below industries that require similar skills, according to the recruitment site, Totaljobs, which analysed 23 million jobs advertised in 30 industries.

Employees could earn almost £10,000 a year more working in healthcare, almost £7,000 more of they took a sales role in another industry, as much as £12,000 more working in the science industry or almost £15,000 more working in engineering.

That said, 62% of travel staff are happy with their salaries, said Totaljobs, although satisfaction levels have slipped since 2022 when 65% said they were happy.

Not surprising, salaries are typically higher in London, where the average travel job pays £29,800, followed by Birmingham (£27,700) and Cardiff (£27,600). The worst paid jobs are in Plymouth, where the average pay, in 2023, was £22,200.

The lowest paid roles of the 10 most advertised jobs on the site are travel consultant apprentices, earning £15,600 to £16,600, and the highest are senior business travel consultants, earning up to £34,300.

However, pay is not the only driver for staff looking for new roles in the travel industry. Totaljobs also pointed out that, beyond salary, travel companies most commonly offer training, career development and financial benefits like pensions and bonuses, in addition to ‘family leave and general perks’.

Bonuses and extra paid leave are cited as the most sought-after benefit by travel employees, it said.

Some 31% said they would find bonuses ‘attractive’ in a job offer, while 27% wanted above the legally required amount of paid holiday allowance and 26% valued private health insurance.

Offering flexible hours is also key to attracting new staff, according to the Totaljobs report, as 25% of staff said they would find that attractive, while 21% would also like to see pension contributions above what’s legally required.

Jayne Pierce Recruitment, which handles senior level recruitment, said it’s seen many companies enhancing their benefits to attract and retain ‘talent’. This includes extended paid time off, flexible working, better health insurance and professional development opportunities.

“The focus on improved benefits reflects a growing recognition of work-life balance and employee wellbeing in the travel sector, potentially setting new standards for the industry,” said MD Jayne Pierce.

However, she said companies have moved away from bonuses in favour of higher salaries, which she said average around £60,000 for senior roles.

The post Travel pay sucks, but benefits help to lure new staff appeared first on Travel Gossip.

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