TUI has confirmed it will resume its holiday programme to the north of Rhodes on Saturday and Sunday, but clients who no longer wish to travel are being given other options.
In a statement, it said: “We understand those due to travel to Rhodes may be concerned about how their holidays could be affected.
“We’re continuing to monitor the situation and have made some changes to our holiday programme in the coming days.”
TUI said its hotels in the north of the island, which were unaffected by recent wildfires in the south-east, remain fully operational.
However, it said customers who would prefer not to travel this weekend can either switch to another holiday or cancel with a full refund.
The operator said a number of hotels in the south of the island are open, but package holiday customers due to travel up to and including 11 August have the option to rebook or amend their holidays, or cancel with a full refund.
“Our teams will be contacting these customers to discuss their preferred options, including anyone who’s booked a non-TUI flight,” it said.
TUI added that its teams in Rhodes have been ‘working tirelessly’ to support customers impacted by the wildfires in the south-east of the island, and it has brought ‘hundreds’ of holidaymakers home.
“We appreciate how distressing and difficult it’s been for those who had to evacuate their hotels and curtail their holidays,” it added.
TUI has a statement on its website directing any customers suffering from stress following their evacuation from Rhodes to the Centre of Crisis Psycholog, which can be reached in the UK on 0800 0053700 or on 0044 1756611511 for those overseas.
Read more: Rhodes hotels impacted by the wildfires
Jet2 to resume flights to Rhodes on 31 July
The post TUI to re-start holidays to Rhodes this weekend, but clients don’t have to go appeared first on Travel Gossip.
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In a statement, it said: “We understand those due to travel to Rhodes may be concerned about how their holidays could be affected.
“We’re continuing to monitor the situation and have made some changes to our holiday programme in the coming days.”
TUI said its hotels in the north of the island, which were unaffected by recent wildfires in the south-east, remain fully operational.
However, it said customers who would prefer not to travel this weekend can either switch to another holiday or cancel with a full refund.
The operator said a number of hotels in the south of the island are open, but package holiday customers due to travel up to and including 11 August have the option to rebook or amend their holidays, or cancel with a full refund.
“Our teams will be contacting these customers to discuss their preferred options, including anyone who’s booked a non-TUI flight,” it said.
TUI added that its teams in Rhodes have been ‘working tirelessly’ to support customers impacted by the wildfires in the south-east of the island, and it has brought ‘hundreds’ of holidaymakers home.
“We appreciate how distressing and difficult it’s been for those who had to evacuate their hotels and curtail their holidays,” it added.
TUI has a statement on its website directing any customers suffering from stress following their evacuation from Rhodes to the Centre of Crisis Psycholog, which can be reached in the UK on 0800 0053700 or on 0044 1756611511 for those overseas.
Read more: Rhodes hotels impacted by the wildfires
Jet2 to resume flights to Rhodes on 31 July
The post TUI to re-start holidays to Rhodes this weekend, but clients don’t have to go appeared first on Travel Gossip.
Continue reading...
