Australia’s third largest airline, Regional Express, known as Rex, has entered voluntary administration.
The airline’s Boeing 737s have been grounded, although regional flights on smaller Saab 340 turboprops are continuing for the time being.
The airline has appointed Ernst and Young as administrators and Australia’s Transport Workers Union says 610 jobs will go.
Virgin Australia, Qantas and Jetstar have said passengers can fly on the same route as their original booking at no charge, where seats are available.
In a statement on its website, Rex said: “All Rex domestic flights between major cities are cancelled. Holders of affected tickets should not come to the airport for their flight until they have made alternative arrangements. We are not offering refunds.
“An agreement has been reached with Virgin Australia to honour all prepaid tickets for the Rex Group direct services between domestic capital cities, at no additional cost to passengers.
“If you hold a prepaid ticket for future travel on any of these routes, you can transfer your Rex booking to a similar Virgin Australia flight.”
It added “Regional flights are unaffected by the administration and will continue to operate as normal. Customers can continue to make bookings at rex.com.au or via their travel agent.”
Customers must re-book their flight with Virgin Australia by Wednesday 14 August.
Qantas said: “Rex customers impacted by cancelled flights due to the grounding of their domestic jet services can contact Qantas and Jetstar to be re-accommodated on the same route as their original booking at no charge, where we have seats available.”
The news comes just three months after Australian budget airline Bonza closed down.
The post Virgin Australia and Qantas step in as rival Rex goes into administration appeared first on Travel Gossip.
Continue reading...
The airline’s Boeing 737s have been grounded, although regional flights on smaller Saab 340 turboprops are continuing for the time being.
The airline has appointed Ernst and Young as administrators and Australia’s Transport Workers Union says 610 jobs will go.
Virgin Australia, Qantas and Jetstar have said passengers can fly on the same route as their original booking at no charge, where seats are available.
In a statement on its website, Rex said: “All Rex domestic flights between major cities are cancelled. Holders of affected tickets should not come to the airport for their flight until they have made alternative arrangements. We are not offering refunds.
“An agreement has been reached with Virgin Australia to honour all prepaid tickets for the Rex Group direct services between domestic capital cities, at no additional cost to passengers.
“If you hold a prepaid ticket for future travel on any of these routes, you can transfer your Rex booking to a similar Virgin Australia flight.”
It added “Regional flights are unaffected by the administration and will continue to operate as normal. Customers can continue to make bookings at rex.com.au or via their travel agent.”
Customers must re-book their flight with Virgin Australia by Wednesday 14 August.
Qantas said: “Rex customers impacted by cancelled flights due to the grounding of their domestic jet services can contact Qantas and Jetstar to be re-accommodated on the same route as their original booking at no charge, where we have seats available.”
The news comes just three months after Australian budget airline Bonza closed down.
The post Virgin Australia and Qantas step in as rival Rex goes into administration appeared first on Travel Gossip.
Continue reading...
