Privacy policy

This Privacy Policy outlines how Independent Travel Advisors, located at Constance Ave, Staffordshire ST48XJ, United Kingdom ("we," "us," "our"), collects, uses, and protects your personal data when you access or use our website at https://independenttraveladvisors.com (the "Service"). By using the Service, you agree to the collection, processing, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue using the Service.

We may update this Privacy Policy at any time. The revised version will be effective 180 days after posting on the Service, and continued use of the Service following this period will constitute your acceptance of the changes. We encourage you to review this page periodically for any updates.

1. Information We Collect

We collect the following categories of personal data from you:

  • Personal Identifiers: Name, email address, phone number, date of birth, gender.
  • Professional Information: Work address, social media profiles.
  • Financial Information: Payment details for transactions.
  • Technical Data: IP address, browser type, operating system, and interactions with the Service.

We may also collect anonymous or aggregated data that cannot be used to identify you directly.

2. How We Collect Your Information

We collect personal data in the following ways:

  • Directly from You: When you register for an account, fill out forms, or interact with the Service.
  • Automatically: When you browse the website, through the use of cookies and other tracking technologies (see Section 8: Cookies and Tracking Technologies).
  • From Third Parties: Publicly available sources or information provided by third-party partners with your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where required by law, we will process your personal data based on your explicit consent.
  • Contractual Obligation: We process your personal data to fulfill contractual obligations, such as managing your account or processing payments.
  • Legitimate Interests: For purposes such as improving our services, marketing, fraud prevention, and maintaining security.
  • Legal Compliance: To comply with applicable laws and legal requirements.

4. How We Use Your Information

We use the personal data we collect for the following purposes:

  • Account Management: To create and maintain your user account.
  • Payment Processing: To facilitate and manage payments for services or products.
  • Customer Support: To address inquiries or issues raised by you.
  • Marketing and Promotions: To send marketing materials or promotional offers, where you have provided consent.
  • Community Interaction: To allow users to post comments, participate in discussions, or share content with other users.
  • Legal Compliance: To comply with legal obligations or respond to regulatory requests.
  • Security and Fraud Prevention: To protect the Service and users from security breaches, fraud, or other unauthorized activities.

5. How We Share Your Information

We may share your personal data under the following circumstances:

  • Service Providers: We share data with third-party vendors who provide services such as payment processing, hosting, analytics, and marketing. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
  • Legal Obligations: We may disclose your personal data if required to do so by law, such as in response to a court order or legal process, or to enforce our Terms of Service.
  • Protection of Rights: To protect the rights, property, and safety of Independent Travel Advisors, our users, or the public.

We do not sell or rent your personal data to third parties.

6. Retention of Your Information

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically, we may retain your data for a period of 90 days to 2 years after account termination, unless a longer retention period is required for:

  • Legal or Compliance Obligations: Retaining data to comply with financial, tax, or other regulatory requirements.
  • Fraud Prevention and Security: Retaining data as necessary to prevent fraud or protect our network and users.
  • Anonymous Data: We may retain aggregated, anonymized data indefinitely for analysis or research purposes.

7. Your Rights Regarding Your Data

Depending on applicable data protection laws, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You may request correction of any inaccurate or incomplete personal data.
  • Erasure: You have the right to request deletion of your personal data in certain circumstances.
  • Restriction of Processing: You can request that we limit the processing of your personal data in specific situations.
  • Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
  • Objection: You may object to our processing of your personal data for certain purposes, such as direct marketing.
  • Withdraw Consent: If processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

To exercise these rights, please contact us at support@independenttraveladvisors.com. We will respond to your request in accordance with applicable data protection laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and provide targeted advertising. For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

9. Security of Your Information

We implement reasonable security measures, including encryption and secure access controls, to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no security system is impenetrable. Therefore, we cannot guarantee absolute security of your personal data, and you provide information at your own risk.

10. Data Breach Notification

In the unlikely event of a data breach that impacts your personal data, we will notify you and the appropriate regulatory authorities within 72 hours of becoming aware of the breach, where legally required. We will take all necessary steps to minimize harm and further secure your data.

11. Third-Party Links

The Service may contain links to external websites or services operated by third parties. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party websites you visit.

12. Children's Privacy

The Service is not directed toward individuals under the age of 18, and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from someone under the age of 18, we will promptly delete such data from our systems.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any damages or losses arising from the unauthorized access, use, alteration, or disclosure of your personal data. By using the Service, you acknowledge and agree that you provide your personal data at your own risk.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The revised policy will be posted on this page, and the changes will take effect 180 days after posting. You are advised to review this Privacy Policy periodically for any updates.

15. Grievance and Data Protection Officer

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Independent Travel Advisors
Constance Ave, Staffordshire ST48XJ, United Kingdom
Email: support@independenttraveladvisors.com


We will address your concerns in accordance with applicable laws.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

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