About the Airline:
Founded in 1993 and relaunched in 2001 under new ownership, AirAsia is a pioneering low-cost carrier headquartered in Malaysia. Known for revolutionizing air travel in Asia with its "Now Everyone Can Fly" slogan, AirAsia operates an extensive network of domestic and international routes across over 165 destinations in Asia, Australia, and the Middle East. The airline boasts a modern fleet of over 250 aircraft, primarily Airbus A320 and A321 models, and is renowned for its affordable fares, user-friendly mobile app, and ancillary services, such as online seat selection, in-flight meals, and premium add-ons. AirAsia is frequently recognized as the world’s best low-cost airline, receiving multiple accolades for its innovative business model and customer service.
Founded in 1993 and relaunched in 2001 under new ownership, AirAsia is a pioneering low-cost carrier headquartered in Malaysia. Known for revolutionizing air travel in Asia with its "Now Everyone Can Fly" slogan, AirAsia operates an extensive network of domestic and international routes across over 165 destinations in Asia, Australia, and the Middle East. The airline boasts a modern fleet of over 250 aircraft, primarily Airbus A320 and A321 models, and is renowned for its affordable fares, user-friendly mobile app, and ancillary services, such as online seat selection, in-flight meals, and premium add-ons. AirAsia is frequently recognized as the world’s best low-cost airline, receiving multiple accolades for its innovative business model and customer service.
Basic Details
- Airline Name: AirAsia
- Website: www.airasia.com
- Main Address:
RedQ, Jalan Pekeliling 5, Kuala Lumpur International Airport (KLIA2), 64000 Sepang, Selangor, Malaysia - Phone Number: +603 7651 2222 (General Enquiries)
- Airline Alliance: None
- Email: Not publicly available; contact through the website or app.
Customer Links
- Customer Contact Centre: AirAsia Support Page
- Frequent Flyer Programme: AirAsia BIG Rewards
- Baggage Information: AirAsia Baggage Policy
Customer Numbers
- United Kingdom: Not available
- United States: Not available
- Local (Malaysia): +603 7651 2222
- Other Regions: Customer support is primarily managed through the online chat system, AVA.
Social Links & Apps
- Facebook: AirAsia Facebook
- Twitter: @AirAsia
- Instagram: AirAsia Instagram
- LinkedIn: AirAsia LinkedIn
- iPhone App: Download on the App Store
- Android App: Download on Google Play