GDS Travel Support Specialist – London – Hybrid – up to £40k + perks (PTR 5299)

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We are now seeking an experienced GDS Travel Support Specialist to join a dynamic and forward thinking travel company, hybrid working model based in London.



This successful travel company offer an array of destinations to travellers including Europe, Middle East, USA, Caribbean, USA, South America, Africa, Asia, Indian Sub-Continent, Indian Ocean, Australia, plus many more. This successful and well established global travel company have an excellent reputation in the industry and genuine career growth.



GDS Support Specialist role is required to provide GDS Support to agents and internal departments that require assistance in resolving issues that could affect multiple points of the support structure.



GDS Travel Support Specialist:

  • Attend weekly onboarding meetings for new Travel Advisors.
  • Assisting new Advisors with any set up requests.
  • Assist with requests related to issuing/reissuing/refunding complex tickets.
  • Assist Advisors to navigate through Atriis/Concur/Roomservice/Dolphin and Apexx.
  • Providing assistance with fulfilling group bookings.
  • Create credentials for aggregators.
  • Support Advisors with NDC requests by showing the GDS booking process.
  • Quality checking Advisors bookings on requests to minimize errors to reduce ADM’s.



GDS Travel Support Specialist – Essential Requirements:

  • 3 Days in the office, 2 days from Hybrid Working.
  • Experience in leisure or business travel with GDS is essential.
  • Excellent Galileo and/pr Amadeus skills to training level, including strong fares & ticketing knowledge (published and net fares) Sabre is a bonus.
  • Good British & European Rail knowledge including Evolvi / Voyages SNCF / Trainline.
  • Good knowledge of group bookings/processes.
  • Good knowledge of Atriis/Concur.
  • Excellent fares knowledge, qualified to a minimum level of British Airways Fares 2 – ideal not essential.
  • Knowledge of Teams/Sales force/One Note/Excel preferable not essential.



Benefits:

  • Competitive salary.
  • Health Care & Dental.
  • Pension.
  • Career development.
  • Sociable working hours.
  • Hybrid working model – London.
  • Generous holiday package.
  • Travel perks.
  • Varied job role.



Give your travel career a boost and apply today! Please note only suitable candidates from a travel background with GDS support experience will be considered for this role.



To apply click APPLY NOW or email your CV to info@platinumtravelrecruitment.co.uk

The post GDS Travel Support Specialist – London – Hybrid – up to £40k + perks (PTR 5299) appeared first on Platinum Travel Recruitment.

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