Sales & Operations Process Analyst – Hertfordshire – £34k (PTR 3000)

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We are seeking an experienced Sales & Operations Process Analyst to join a fabulous travel company, hybrid working model. The purpose of this role is to ensure that the day-to-day sales operations run smoothly and efficiently to provide customers with an effortless customer journey whilst also helping to drive the business forward by questioning and re-defining current processes and procedures.



Great supportive working environment with career progression on offer.



Sales & Operations Process Analyst Duties:

  • Analyse and document current departmental procedures.
  • Facilitate workshops and interviews with stakeholders to gather process insights and requirements.
  • Work with key stakeholders in the business to design and propose optimized workflows
  • Drive change management efforts, including training, documentation, and stakeholder communication.
  • Reporting and Communication: Preparing reports and presentations to communicate findings and recommendations to stakeholders.
  • Become the subject matter expert and support the ongoing configuration of travel systems (e.g., booking engines, CRM, GDS platforms).
  • Act as the first point of contact for IT Support requests from the Sales & Operations teams.
  • Take ownership of testing script for new business operational processes and systems.



Sales & Operations Process Analyst – Essential Requirements:

  • Similar experience within sales and operations in an analyst role within the travel industry is essential.
  • Happy to work a hybrid role – 3 days a week in the office.
  • Analytical Skills: Ability to analyse complex data and identify patterns and trends.
  • Communication Skills: Ability to communicate effectively with various stakeholders, including technical and non-technical audiences.
  • Problem-Solving Skills: Ability to identify and resolve problems related to business processes.
  • Process Mapping and Documentation: Ability to create and maintain process documentation.





Locations ideal for the Sales & Operations Process Analyst role includes, St Albans, Hatfield, Harpenden, Watford, Cheshunt & surrounding.


To apply click APPLY NOW or email your cv to info@platinumtravelrecruitment.co.uk



Do you have rewarding friends or colleagues? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Speed the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow!


The post Sales & Operations Process Analyst – Hertfordshire – £34k (PTR 3000) appeared first on Platinum Travel Recruitment.

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