- We respect the local culture and value the uniqueness of the land
- We practice an ethical approach to tourism, in the communities as well as in our workplace
- We believe that tourism can support sustainable development
We are a boutique tour operator headquartered in Milan, with several branches around the country, powered by highly skilled and dynamic staff, who are looking forward to responding to your questions and sharing with you the beauties of the hidden corners of Italian natural and cultural heritage.
Thanks to our prime network of local service providers, selected on the basis of strict quality indicators, we are confident that our services will meet your expectations and exceed them.
Attention to detail and preparation are only the starting points.
To us, EXCELLENCE in customer service means that…
- We recommend only what we know.
- We carry out detailed inspections of each destination; for this reason, we know the area in-depth and we are always able to provide the ‘right recommendation’ to our client.
- You have access to an App that will help you to handle all the details efficiently
- You have 24/7 access to your point of contact (the local ambassador) at your disposal while travelling.
- We are highly responsive (within 2 minutes,we respond to our travellers, sending instant feedback) In addition to that, internally, we are proud to have created an open and horizontal work environment where all team members are supported to grow professionally, encouraged to learn and develop their personal and professional talents, to help improve our performance and deliver services of excellent quality, while enjoying the process.
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