Travel Admin & Customer Service Specialist – Hertfordshire – up to £28k + perks (PTR 5279)

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We are collaborating with a fabulous travel company who are now seeking an experienced Travel Admin & Customer Service Specialist to join their team, hybrid working model based in Hertfordshire.



This exciting role is ideal for a travel professional from a tour operator or travel agent with admin, operations or customer service experience, seeking career progression with a forward thinking travel company.



Travel Admin & Customer Service Specialist Duties:

  • Serve as a point of contact for post-booking enquiries, ensuring timely and effective resolutions.
  • Accurately manage travel bookings, process modifications, and handle cancellations with minimal customer disruption.
  • Communicate and manage schedule changes, keeping customers informed and rebooking as needed.
  • Issue tickets and ensure all travel documents are correct, complete, and dispatched on time.
  • Assist in keeping operations smooth with various administrative and organisational tasks.
  • Support other operational tasks as needed to ensure seamless service delivery.



Travel Admin & Customer Service Specialist – Essential Requirements:



  • Experience in a customer service, operations or admin within the travel industry is essential
  • Strong attention to detail and problem-solving skills.
  • Excellent communication skills—both written and verbal.
  • Familiarity with GDS systems (Amadeus, Sabre, or Galileo) is a bonus.



Generous perks are on offer with this exciting Travel Admin & Customer Service Specialist opportunity.



Locations ideal for this post includes Hatfield, Luton, Buntingford, Potters, Bar, Watford, Stansted Abbotts & Stevenage.



To apply click APPLY NOW or email your CV to info@platinumtravelrecruitment.co.uk





Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Spread the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow.

The post Travel Admin & Customer Service Specialist – Hertfordshire – up to £28k + perks (PTR 5279) appeared first on Platinum Travel Recruitment.

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