Baldwins Travel Agency Limited – advice for customers
Full Page image
dhewitt@abta.co.uk Fri, 07/18/2025 - 10:49
ABTA numbers:
13903 – Tunbridge Wells | 61926 – Tenterden | 39528 – Lewes | A1752 – Cranbrook |13922 – Tonbridge |13937 – Maidstone |54744 – Sevenoaks | J8048 – Uckfield |P8604 – Haywards Heath | 6318X – Westerham | P8651 – Grantham.
We are sorry to inform you that Baldwins Travel Agency Limited has ceased trading and is subject to a winding up order issued by the High Court on 9 July 2025. We are now treating the company as a financial failure.
If you had booked travel arrangements with Baldwins Travel Agency Limited, you should follow the advice set out below.
If you booked a holiday through Baldwins Travel Agency Ltd, the tour operator or principal travel business with whom Baldwins Travel Agency Ltd booked your holiday will be named on your paperwork (or ATOL Certificate if it was a flight inclusive holiday; this would be stated on your ATOL certificate under “Who is protecting your trip”).
To ensure your holiday can continue as planned, you will need to contact your tour operator or other principal travel business with whom you have a contract (you should ask to speak to the credit control department). They should confirm that your booking will continue as normal and they will now be your point of contact directly.
If you were a corporate client of Baldwins Travel Agency Ltd you will need to contact the airline, tour operator or other principal travel business directly, to check if your booking is still valid.
If you booked a flight-only with Baldwins Travel Agency Ltd and were issued with a ticket or e-ticket, you will need to contact the airline, but your tickets should be valid for travel.
Continue reading...
Full Page image
dhewitt@abta.co.uk Fri, 07/18/2025 - 10:49
ABTA numbers:
13903 – Tunbridge Wells | 61926 – Tenterden | 39528 – Lewes | A1752 – Cranbrook |13922 – Tonbridge |13937 – Maidstone |54744 – Sevenoaks | J8048 – Uckfield |P8604 – Haywards Heath | 6318X – Westerham | P8651 – Grantham.
We are sorry to inform you that Baldwins Travel Agency Limited has ceased trading and is subject to a winding up order issued by the High Court on 9 July 2025. We are now treating the company as a financial failure.
If you had booked travel arrangements with Baldwins Travel Agency Limited, you should follow the advice set out below.
Holidays booked through Baldwins Travel Agency Ltd with another tour operator
If you booked a holiday through Baldwins Travel Agency Ltd, the tour operator or principal travel business with whom Baldwins Travel Agency Ltd booked your holiday will be named on your paperwork (or ATOL Certificate if it was a flight inclusive holiday; this would be stated on your ATOL certificate under “Who is protecting your trip”).
To ensure your holiday can continue as planned, you will need to contact your tour operator or other principal travel business with whom you have a contract (you should ask to speak to the credit control department). They should confirm that your booking will continue as normal and they will now be your point of contact directly.
Corporate Sales
If you were a corporate client of Baldwins Travel Agency Ltd you will need to contact the airline, tour operator or other principal travel business directly, to check if your booking is still valid.
Flight-only bookings
If you booked a flight-only with Baldwins Travel Agency Ltd and were issued with a ticket or e-ticket, you will need to contact the airline, but your tickets should be valid for travel.
Continue reading...
